Delivery & payment.
The practical details, before your lights arrive.
Courier delivery
The store’s published delivery window is 2–5 working days. Deliveries are sent by courier with cash on delivery. Available delivery methods, charges and payment options for your address are shown at checkout.
Receiving your order
The published delivery policy allows inspection and testing before acceptance. If an item does not function or does not match the order, you may refuse the delivery; in that case, the delivery cost is covered by the store.
A question about your delivery?
Contact us with your order number so the team can identify the order. For a planned installation, discuss timing with us before ordering.