A little clarity. A lot more Christmas.
How do I choose between indoor and outdoor lights?
Check the use information, component protection ratings and instructions for the exact product. Do not assume an indoor light or controller can be used outside just because another item in the range can.
Can I connect different sets together?
Only use connections approved for the particular lighting system. Where the catalogue gives a maximum number of sets, connected length or power limit, those limits apply to the stated product type. Contact us before combining different ranges.
What is the difference between a curtain and icicle lights?
Icicle lights create a line of hanging drops. Curtain lights cover a vertical area with strings of light. Compare the stated width, drop and number of lights before choosing.
Does “white” always mean the same colour temperature?
No exact colour temperature should be assumed when only “white” is stated. Compare the actual product specifications and contact us when you need several sets to match.
Where can I find delivery and payment information?
Visit Delivery & payment. The delivery methods, charges and payment options available for your order are displayed at checkout.
How do I arrange a return or ask about warranty?
Keep your order information and proof of purchase. Our returns page and warranty page explain how to contact the team about your item.
Can you help design and install a display?
Yes. Read about our design and installation service, then send a description of the space and your ideas.
Can I visit the shop?
You can find us at 114 Alexander Stamboliyski Blvd., Sofia, Bulgaria. Call +359 88 777 3173 before travelling to discuss the item you would like to see.